TRANSPARENCY ON SAP basis ROLES
GUIDE TO THE DEVELOPMENT OF A MARKETING CONCEPT
A positive aspect of standardisation and automation is the increase in the quality of tasks, since manual errors can be almost excluded. It also increases the speed at which certain tasks can be performed. This is accompanied by a reduction in the proportion of administrative activity and thus in the proportion of the operation of the system landscape.
Soft skills in particular also play an important role in this job description. Communication skills are very much in demand on a day-to-day basis, because SAP administrators are often in close contact with customers and have to respond to their wishes and questions. They also need the ability to work in a structured manner and to find creative solutions and decisions. Continuous training in the field is advisable in order not to lose touch.
OS/DB migrations
Within this step, a pricing strategy is chosen. The strategy chosen must be based on the value for money. The selection shall also be justified. The price of the service will continue to be determined, as will formal decisions on clearing models and discounts. This step is less important for the SAP basis. While it is necessary to set a price for the IT products to be defined in terms of appreciation and offsetting, it does not require an elaborate pricing system. STEP 8: MARKET COMMUNICATION The step of market communication describes the way in which the respective service is advertised and how it is to be communicated with customers in this regard. It's about the communication tools that are planned, which describe the place of communication, the communication tools that describe what to advertise, and the content. These are usually derived from the target group to be applied for. For the SAP basis, the content is an essential feature of the market communication. That is, depending on the target group, information must be created and communicated. STEP 9: INTERNAL COMMUNICATION Internal communication describes how the above-mentioned aspects can also be successfully communicated internally, i.e. in the direction of one's employees.
We set about creating detailed playbooks for all common scenarios - installations, portals, upgrades and migrations - and platforms. Today, hardly any consulting firm can do without them, but in my early days they gave us a decisive edge over the competition and earned us many satisfied customers.
With "Shortcut for SAP Systems" a tool is available that greatly facilitates some tasks in the SAP basis.
However, it is not correct to refer to the SAP NetWeaver and SAP HANA platforms as SAP Basis.
In principle, it is necessary to examine which tasks can continue to be carried out in the SAP basis due to the requirements and which can be given in expert units.