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If you have any technical support queries about our software, please contact us. It is possible to open reports 24 x 7 by e-mail.
SAP Cloud ALM starts with the implementation portal for SAP S/4HANA Cloud. It is expected to be available in the fourth quarter of 2018 with the next release of SAP S/4HANA Cloud. SAP plans to extend SAP Cloud ALM beyond implementation support for SAP S/4HANA Cloud with a roadmap for the entire application lifecycle of all SAP cloud products to be available by 2021. The implementation portal for SAP S/4HANA Cloud supports customers in defining the scope of implementation, with Fit-to-Standard Workshops, the configuration of SAP S/4HANA Cloud and tracking the progress of the project. SAP Cloud ALM is designed to complement SAP Solution Manager, SAP's leading ALM solution for on-premise applications. With the introduction of SAP Cloud ALM, customers can select the most suitable SAP ALM solution for them, ensuring a fast implementation and optimal operation of their SAP solutions. SAP Cloud ALM is available to all Enterprise Support customers based on their existing contract.
Increase end-user satisfaction
Based on our worldwide experience with SAP contract terms and licencing agreements, we identify the best licencing scenarios and customised contract design solutions for your business. We also provide advice and support throughout the negotiation process.
Through our many years of experience we offer you a round-service in the field of hardware and software. We work across software in a team of experts for different areas.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
We support IT companies offering SAP solutions and SAP services to their customers.
At ORBIS headquarters in Saarbrücken, our ORBIS Service Agents have the opportunity to interact with the consultants and developers of the implementation projects without detours and thus directly access know-how on customer-specific settings and programmes.