Analysis Solutions and Data Management
Continuous deployment approach monitored with DevOps
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If a failure occurs, we commit to fix it or find a temporary solution within a strict timeframe defined by the SLA. With critical functions of the system this can even be 4 hours!
2nd Level Support
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A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.
This primarily affects the data in the Maintenance Planner, which are then no longer synchronised.
The target group is customers who have an Enterprise Support Maintenance Agreement or are interested in it.