Detailed Release Guide
You are our priority!
Because the IT department quickly lost a noticeable amount of pressure thanks to Salt Solutions' extensive SAP expertise, support was quickly expanded. In June 2018, Salt also took over support for SAP BW in Wuppertal. Other sites added: in June 2018 the plant in Bergisch Gladbach, and at the end of 2018 the site in China.
Please do not hesitate. Every request also helps us to improve the system and our working methods.
Predictable results
Find specific solutions for smarter, faster, and simpler business processes across industries and applications. These solutions have been proven by many companies. Your business can benefit from our experience. You don't have to reinvent the wheel every time. Find out more now!
We diagnose and resolve incidents, explain the causes of the problem. We analyse, evaluate and implement changes in business processes. We do SAP software update and develop additional applications (ABAP). We advise system users.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
Austria deviates here with a significantly stronger use of Enterprise Support.
It is usually managed with a mix of flexible on-site resources and remote support, depending on your budget and requirements.