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Application lifecycle management
Through the SAP ONE Support Launchpad, customers can find the status of support connectivity in the My Landscape application. The Status of Support Connectivity app displays the data collection status for the customer's on-premise landscape.
Our Application Management Centre is located at ORBIS headquarters in Saarbrücken: We have made this decision deliberately. At ORBIS headquarters in Saarbrücken, our ORBIS Service Agents have the opportunity to interact with the consultants and developers of the implementation projects without detours and thus directly access know-how on customer-specific settings and programmes. Further branches of our AMS Centre are located in the USA (Washington) and China (Shanghai), so we can offer our SAP customers comprehensive service.
SAP support and reliable consulting
For SAP environments, we use SAP Solution Manager to monitor your SAP system. Our support team can react promptly and proactively through the integrated early warning and warning function. This ensures smooth operation, more satisfied end users and a stable system environment.
Consumption Analysis - Result: You have full transparency about your IT environment, which gives you a stronger negotiating position. Licences can be reassigned to ensure the best possible licence usage.
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
SAP Application Management Services work right here.
Take it easy for once: As a HPC software and maintenance customer, you have continuous access to services from our Support Centre.