Finding ideas and modelling the digital business
Integrated Introduction Activities:
If required, we can already provide first-level support for your IT landscape. On request with our German consultants or through our Nearshore cooperation partner, we solve simple problems reliably, quickly and sustainably - 24 hours a day, 7 days a week.
We also support our customers in Application Lifecycle Management. The SAP Solution Manager is available for on-premise focused customers. For customers with a cloud orientation, we are creating an additional option with SAP Cloud ALM. With SAP Cloud ALM, SAP plans a cloud-based application lifecycle management offering that can help manage customers’ cloud solutions requirements.
Second-Level Support and Third-Level Support
With this service we will do everything for you. We design, create and implement proactive end-to-end processes to manage the procurement, utilisation, measurement, and optimisation of your entire SAP landscape. There are no active tasks left for you. You also benefit from a high cost savings.
A big advantage: Because Salt Solutions is now well acquainted with the SAP system landscape of Schmersal, the Salt team can quickly step in even in the event of bottlenecks in large projects. For example, in November 2018, Salt Solutions was able to step in at short notice with the task of displaying special prices for Chinese customers in the system as part of the SAP introduction in China, so that they are automatically taken into account from the customer order to the invoicing - also for intercompany billing.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
Our support team can react promptly and proactively through the integrated early warning and warning function.
Today, many human resources companies are still working with stacks of files and outdated systems.