Increase end-user satisfaction
Validation of technical design of on-premise, cloud and hybrid environments
We focus all our actions on the results you need. With our Success Experience offerings, Success Extensions and Success Services, we help you to combine and implement your vision and technology strategy to achieve the desired results from day one.
SOA People is at your disposal to support you instantly and remotely to meet your business needs. Cost-effective business continuity is essential, and we can be completely flexible in the way you work with us. Our overall goal is to reduce the running costs and efficiency of your SAP landscape.
Rapid assistance in case of shortages
As one of the few companies in the world, we have been awarded the title in the field of SAP Cloud Application Services - Strategic Supplier. It is an award for companies that offer their customers the highest level of Application Management Support (AMS).
The employees of our customers, like all of us, are used to beautiful and easy-to-use applications in their role as consumers of digital offerings; We also take this into account in our interaction with our customers. We provide self-service access to our knowledge pool in a variety of ways. This includes social media such as Twitter or messenger services such as WhatsApp.
A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.
In a similar survey last year, nearly three-quarters of the participants said they had little or no added value to Enterprise Support.
A big advantage is also the speed of the fixes due to the service provider's many years of experience with bugs already encountered from other customer systems.