SAP Support Prevent problems before they occur - SAP Basis

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Prevent problems before they occur
Reduce downtime and provide stability
To ensure smooth business operations, our support team can help you find and fix solutions. We ensure that you can continue working without long downtime. The recording and processing of the reports within the business hours (08:00-18:00, Mo-Fr) is carried out by our help desk.

We provide you with competent and experienced SAP consultants for all situations in the life cycle of an SAP system. From planning, through implementation, to operations - on-site or remote - our service can be found where you need it.
Access to a pre-configured demo environment enriched with sample data
At the beginning of January 2020, the new support backbone became mandatory. Anyone who is unsure whether the SAP support connection is running properly does not have to rely on their own solution manager alone. The new support launchpad extension, "Status of Support Connectivity," provides an overview.

Companies want to grow. But growth and development also bring challenges - for example, for the IT department, which has to keep on stemming important special projects in addition to day-to-day business.

With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.

This gives you the freedom to focus on the growth and innovation of your business.

To ensure the communication of the ABAP systems also for the future, the SAP has provided the note 2738426.
SAP BASIS
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