Proven secure connections and data for highly regulated industries
Comprehensive Hybrid Operation
SAP support partners must meet the current standards for a Partner Centre of Expertise. FIS undergoes regular audits for this certification. All services offered as well as the entire service and support organisation are technically and organisationally orientated to the high quality standards. For you as a customer, this means trust in a competent partner who accompanies you reliably and with a lot of knowledge and experience - from complex implementation projects to process optimisation to support.
How good and available are the many processes of your company implemented in standard solutions? Over many years, our employees support complex SAP solutions worldwide in various modules as well as in the many subsystems and interfaces. You create individual applications where standardised software does not achieve the desired success. We gladly take care of the maintenance and maintenance of standardised SAP environments and/or the creation of individual software.
SAP ActiveAttention
Knowledge transfer is an important part of our support to keep costs as low as possible. We rely on a combination of pragmatic training and "learning on the job" to build and document our knowledge of the required information transfer.
As part of the introduction of the SAP S4/HANA system, we will be at your service for your assistance with questions about SAP. Service management will be the one-stop-shop for any type of enquiry regarding the various SAP modules. There, the employees are available as a service from the Go-Live of the respective application and clarify problems, enquiries etc..
"Shortcut for SAP Systems" makes many SAP support tasks much easier.
We are happy to support you with any topics related to the SAP base.
We run databases, monitor the SAP landscape, manage changes (transfer) and implement the update blocks, and set up backup/backup and system restore.