Realisable value creation plan
SAP's new, simplified service and support portfolio is specifically designed for the cloud
SAP Transformation Hub is a team of highly qualified experts and corporate architects. With its outstanding expertise, it supports SAP MaxAttention customers in their architectural planning.
As a business grows, ERP software, the centre of all business processes, grows automatically. By implementing new business structures and processes, the complexity of the SAP ERP system can greatly increase. For small in-house SAP teams, this is often a challenge, because in addition to technical and technical aspects for maintaining the operation of SAP systems, staff shortages and day-to-day operations represent additional hurdles. New requirements for the SAP system can then only be adjusted slowly and completely new processes can be implemented only difficult. In addition to everyday business, an important aspect of this is not to neglect further training to process and module know-how. Not to lose track here can often be very difficult especially small teams.
Together for success
Application management services significantly reduce system downtime and the associated sudden costs. Regular monitoring and the associated proactive error detection can prevent system failures. SAP AMS is also effective in the event of staff shortages. In case of illness-related outages, employees of the SAP service provider step in and compensate for your losses. At times of high utilisation, such as end-of-year inventory, AMS team members also support.
Your system is supported by a team of consultants, led by your Key Account Manager. For you, this means that you have a single point of contact (SPoC), a person who knows everything about your system.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
This ensures that you are supported by qualified consultants and benefit from comprehensive SAP support and service.
If there is a problem that SAP users cannot solve themselves, they must report it and hope for quick help.