SAP Roadmaps
First Level Support
Your system is supported by a team of consultants, led by your Key Account Manager. For you, this means that you have a single point of contact (SPoC), a person who knows everything about your system.
In order to ensure the highest availability of SAP systems and a constant stability of system performance, the general system settings and settings in the respective modules are optimised in the area of Application Management Services. In addition to the system settings, the individual business processes in the SAP system are also simplified and thereby accelerated. Possible automation is also implemented here. The focus of SAP AMS is that all SAP users can work as efficiently as possible. This includes the legal requirements and clear safeguards. You no longer need to worry about the latest security packages or releases for your SAP system, as these are imported by the AMS service provider when required.
New SAP support programme paves way to the cloud
Indirect Usage Depth Analysis - Result: We provide you with the necessary overview to prepare you for an audit. Quantitative assessment of commercial risk for in-scope applications are included here.
Trust consultants with excellent knowledge of SAP software. They provide you with the necessary support at every stage of your transformation.
"Shortcut for SAP Systems" makes many SAP support tasks much easier.
The SAP Solution Manager is a state-of-the-art management platform that enables us to control the integrated support for your SAP systems and users.
Effective support for SAP users is an ongoing challenge for any IT department.