The VAR Support Model
Feature Planning and Success Tests
For access to the customer area you need your user and password. Here you will find the latest versions of your licenced software as well as all manuals and documentation.
Any support request that we receive will only be completed after positive feedback from the user. The solution of each problem serves as the basis for another knowledge base entry for this project / solution.
Is that a bug or a feature?
In complex projects, the maintainer of a particular order is a SDE - Service Delivery Executive. Its mission is to process customer enquiries, to create a team of specialists responsible for your company's system, and to report regularly on the status of your tickets.
Our customers run SAP software either locally or in the cloud. As a cloud hosting provider and AWS partner, we support both delivery methods. Our Singapore data centre currently supports over 50 customers for both SAP Business One and SAP S/4. We also work closely with hyperscalers such as AWS, Azure, Google or Huawei Cloud to help you find the right solution for your cloud hosting.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
Because we have many years of practical experience and guarantee a safe and stable operation of your SAP applications.
Licences can be reassigned to ensure the best possible licence usage.