WE TAKE CARE OF YOUR IT REQUESTS
Managing and measuring innovation in an innovation strategy
You can inform us of your requirements via the questionnaire behind the following button. We will let you know which investment you can expect.
Based on our Jira Service Desk ticketing system, we manage and monitor our customers' incidents and changerequests transparently and efficiently. At the same time, Jira allows you and your employees to access your tickets at any time and to find out about the current processing status. Jira supports our team to involve consultants and developers of our SAP AMS division in the solution process as quickly as possible. With this integrated and transparent process, we are the optimal partner to help you continuously optimise your processes and continuously improve your managed services KPIs!
SAP's new, simplified service and support portfolio is specifically designed for the cloud
Together with the customer, we agree on a maximum time span to resolve reported problems. These periods are set out in the Service Level Agreement (SLA).
SAP MaxAttention's services and support portfolio includes simple, cumulative levels of deployment that are individually tailored to your needs. This approach leads to predictable results - in on-premise, cloud, and hybrid environments - from innovation to operation.
"Shortcut for SAP Systems" makes it easier and faster to complete many SAP support tasks.
The service and support partner controls deployment at all stages of deployment.
For more than 10 years, we have been providing ITIL-compliant outsourcing support services to international customers in German and English.