What can customers do today?
Where do you see SAP support in 2025?
Consumption Analysis - Result: You have full transparency about your IT environment, which gives you a stronger negotiating position. Licences can be reassigned to ensure the best possible licence usage.
We successfully completed the 200,000 chat this year the week before last. We talk to our customers in over 5,000 chats a week. We expect this to increase as many of our customers have not yet discovered the real-time support channels for themselves. In addition, awards are a good way for customers to get a neutral rating. We are proud that ASP, the Association of Support Professionals, has awarded us the Top 10 Support Web Site Award.
A coordinating, unified management team for all SAP services
If you are interested in the details of our offer or have further questions, please leave your contact details. A consultant will get in touch with you and resolve all your questions.
If you have any technical support queries about our software, please contact us. It is possible to open reports 24 x 7 by e-mail.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
On SAP for Me, key notifications, key figures and insights about your SAP product portfolio are gathered at a central access point.
The national and international sites are being developed in a targeted manner and require new functionalities.